Importance of Modern Medicine

For all our bonhomie, congeniality and carry-on-living lifestyles, the fact remains that majority of the people around the world are ailing. Statistics as per a new analysis tells us that just one in twenty are healthy in any given year! This new analysis based on the 2013 Global Burden of Disease Study finds that more than 95 per cent of the world’s population is ill. Alarmingly, over a third suffers from more than five chronic illnesses.

These findings while certainly very distressing should be taken with some equanimity. The availability of modern medicines provides health care by offering ease to help people recover and experience wellness again. The importance of medicines cannot be discounted nor disregarded in coping with infection or disease so widely rampant among human beings. The past century has seen modern medicine increasingly provide respite and succor to mankind. Allopathic medicines have truly proved to be a boon for human health.

The very word medicine is derived from the Latin word ‘ ars medicina’ that means ‘the art of healing’. The middle of the 20th century saw real advancement in medical science. Ever since then to this day research and developments have continuously advanced the medicinal field. It is absolutely true that human knowledge has accelerated the study of medicine making it one of the most important areas in safeguarding human health. Modern scientific medical drugs help in properly assisting patients to recover from their sickness.

Modern medicines remain a reliable source for treating human diseases. Alongside, the availability of advanced diagnostic technology has been a value-added facet to medical science. With state of art medical equipment that can probe and gauge disorders in the human body, it is only a matter of time that appropriate medication helps in healing the body. Another wonderful dimension of modern medicine is the way it helps in prevention of diseases. Maladies are prevented by ingesting or injecting proper medicines and inoculations.

Since detection of disease has become so much easier and less time consuming, proper dosage of necessary medicines assist in fighting diseases to offer complete treatment. Doctors now do not have to go by trial and error since human body diagnosis and profiling by modern methods help in identifying the exact ailment or syndrome. With cutting edge tools and technologies available today for detection of diseases, precise medications help in curing a patient quickly, even before the problem can grow bigger.

It is all thanks to medical science that we are treating patients so much more successfully than before. With treatments available for most diseases today, medications offer respite for health issues ranging from physical, mental to psychosomatic. With medicines offering healing opportunity to patients, people feel more secure because they know that the treatments are available. Pharmaceutical companies ensure that medicines and drugs are always available on a large scale and can be provided to people at low costs.

Pharmacology science has actually revolutionized the medical world. Medications now offer cures for common illnesses and also for critical diseases giving better health benefits to people everywhere. Pharmaceutical medicine is the medical scientific discipline concerned with the discovery, development, evaluation, registration, monitoring and medical aspects of marketing of medicines for the benefit of patients and public health.

HERD Pharmacy medical stores salute to this indefatigable spirit of Pharmacology in rendering yeoman service to people in need of modern medicines to reclaim their good health.

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HERD Pharmacy – To The Fore

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HERD Pharmacy emerges as the most visible business face among HERD Group of Companies. The medical stores are continually scaling projected targets and it is the ethos of team spirit that has them being perceived as a successful chain. The pharmacy team comprises of young and enthusiastic staff who have exhibited their propensity in bringing HERD Pharmacy to its present level of visibility in the pharmacy market in and around Nagpur.

The plan is to keep scaling beyond present pharma trends and exceed consumer expectations. The company delivers a wide range of quality medicines and medical products. HERD Pharmacy chain of medical stores is all geared up to take its success story forward. Established in November 2015, it is a nascent pharmacy chain, but the company has good experience of wholesale pharmaceuticals business having been in the business of hospital medical supplies.

HERD Pharmacy is managed by healthcare professionals and this makes all the difference. Established by Doctors of Medicine and run by professional pharmacists, it is this specialized education and training that has managers performing their roles to satisfaction. The sales staff works with the sole aim of ensuring optimal health to the patients who come in for medicines. It is this care and knowledge that becomes the underlying USP for HERD Pharmacy.

Pharmacy managers, ingrained in pharma practice know full well about the mode of action of a particular drug, its metabolism and physiological effects on human body in great detail. They play an important role in optimization of a drug treatment for people in need of medication. It is this fundamental role that they play that creates trust and faith for our customers.

The pharmacy technicians support the work of pharmacists and other health professionals by performing a variety of tasks that includes dispensing prescription drugs and other medical devices to patients and instructing on their use. They also perform administrative duties in pharmaceutical practice such as reviewing prescription requests, and suggesting in store medications. HERD Pharmacy offers the under mentioned services through its trained team of staff and pharmacists in a heartfelt manner:

  • All-Day Service and All-Night Service Outlets
  • Credit and Debit Card Facility Available
  • Prescription Reminder Service to Regular Patients
  • Most Medicines Stored In Stated Specific Atmospheric Condition to Maintain Efficacy and Quality of Drugs.
  • Our Air Conditioned Outlets Create Ambient Shopping Environment
  • Trained Pharmacists in Stores at All Times
  • Customer Friendly Store Offering Pleasant Shopping Experience
  • We Stock Well To Make Sure The Prescription Does Not Bounce
  • The CBU Holds 20000+ Medications to be Supplied To Pharmacy Stores
  • Every Product at Our Store Is Carefully Chosen And Scrutinized Thoroughly
  • We Meet the Standards Of Safety And Efficacy.
  • Product Are Stored/Transported/Displayed With Utmost Care To Maintain Cold Chain And Other Storage And Transportation Norms.

Demonetization Revisited

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This day, last year, majority of us Indians were going haywire after news that 500 and 1000 rupee notes were to be banned past midnight. The news broadcast on television in the evening hours had everyone unsure and anguished. The coming couple of months went by in complete mayhem and chaos for the common man. Targeted to get black money out of the way, millions and millions of poor and low income people suffered in the mad rush to exchange notes into trade-worthy denominations. Reportedly over hundred people perished in the process to get their money changed.

The news created a real scare that in 50 days’ time 86% of India’s currency in circulation would be invalid. It was the poor public at large that suffered the cash crunch as never before. A panicked citizenry queued up passively to hand over worthless notes in exchange for the valid sanctioned amounts. Demonetization was said to reduce bribery and end black money with the hope that India would shift to a digitized monetary system that was traceable and taxable.

And so began a spate of government sponsored advertisements for people to adopt digital mode of banking transactions! But the fact of the matter is that incomes in our country are decidedly below the tax threshold in the first place. This then left the laboring workforce and low income groups to bear the brunt of the scrapping the 500 and 1000 rupee note overnight. Apart from the reported deaths, people suffered in more ways.

It is true that ours is a cash-driven country. Despite the push to open bank accounts, as yet a certain segment does not have bank accounts. Even new bank accounts that were opened remain bare and reportedly only 15% use their accounts to make or receive payments. Even the vast middle class of account holders in India does not use credit or debit card. Bank tellers still continue to undertake transactions. Online shopping in India is done in cash too! Nearly 70% of e-commerce runs through COD or cash on delivery!

It was the poor rural folk that were most hard hit and who suffered the most. It was a struggle for them to keep up with their lives and occupations. Agriculture relies on availability of ready cash in rural areas and left with little or no resources at hand, cultivation and marketing of produce relapsed for the longest time. The ensuing helplessness was self-defeating. Elsewhere too demonetization caused utter chaos. It is a moot question whether demonetization was worth the price Indians had to pay. What remains in the mind of people is the feeling of disparagement they were made to undergo to draw out their own hard earned money.

In the final count it appears that the Indian economy that was known to be one of the fastest growing economies in the world has slowed down after the demonetization shocker. Growth figures, both official and unofficial show a slowdown. This is surely a cause for concern. More disconcerting is the fact that former Prime Minister Dr. Manmohan Singh, a reputed economist in his own right, states that the attempt has scaled down nearly 2% of our Gross Domestic Product. National think-tanks and policy-research institutions make grim assessments of the fallouts of demonetization. The spectre continues to haunt us even after a year has gone by.

 

HR Training Program – Problem Solving & Leadership

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The HR Unit of HERD Group of Companies in collaboration with expert external consultant Mr Ramesh Sangare of Human Resource Development Corporation, Nagpur, has designed a series of Training Programs to keep staff motivation upbeat and at optimum levels. These training, held at regular intervals in specific areas, are deemed essential to enhance their skills as well as to turn them out as productive leaders of respective teams. The training process includes a well-planned series of step-wise interventions that are followed methodically to run efficient training programmes.

In line with the agenda, October 25 and 27, 2017 will see the execution of a two-day training program for managers and supervisors on problem-solving and leadership. These trainings would be incorporating systematic activities that will inform staff to modify their skills, attitudes and their behavior in the performance of their roles. The cross-themed training module teaches employees to gain management experience by helping them absorb skills and abilities needed to perform varied functions appropriately.

The HR Unit has purposefully planned the process to identify present and possibly future resource build-up that would serve the organization to achieve its long term goals. It is hoped that the human resource planning will serve as the crucial link between human resource management and overall strategic agenda of the HERD Group of Companies. HR therefore works to build this roadmap to ensure that HERD Group meets its current and future human resource potential. This is where HR pitches in to see that organizational goals are met successfully.

These HR training programmes help employees to learn specific knowledge-based skills in each successive session that keeps them improving their performance in their current roles. These training programmes thus allow them to strengthen their skills and each successive training program adds to their development, bringing them to a higher level. With improved performance staff members become more capable of optimally performing their jobs.

It is true that most of us do have some weakness or some lacunae in our workplace skills. Often we may not be aware of handing situations or to know how to act as leaders. This training program will facilitate to strengthen those missing areas that each employee needs to improve on. It will develop and assist them to upgrade their knowledge and skill-sets to a higher level. It is here that we recognize the importance of training that actually assists in enhancing skills, capabilities and knowledge. These trainings mould and frame the thinking processes of employees and lead them to deliver quality performances.

One of the most essential things to happen is that such trainings boost the motivation levels of staff members. Employees are of course vital to the business at hand but a motivated workforce really means a highly productive staff. Such motivated individuals can help in achieving the varied business goals. As such organizing trainings become a core area to tend to for up-scaling business plans. We need to undertake such motivation sessions from time to time. It is an important managerial function that we have to assume to solicit our employees best performances.

HERD TECSOL – IT Arm of HERD Group of Companies

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HERD TECSOL is a private limited IT company attached to the HERD Group of companies. It came into existence in June 2016 that makes it a very young startup, just barely beginning to get noticed. Starting in a small way, it was self-financed and operated by founders Dr Amol Deshmukh and Dr Suchika Gupta. IT Manager Jigar Joshi runs the operations with help of a small team. As yet in its early stages the company is doing it all – developing, testing and marketing its IT services brand.

As we all know pretty well a startup company is an entrepreneurial venture that typically follows an emerging, fast-growing business aiming to connect with the marketplace. Improvising a viable business model around the idea, HERD TECSOL offers IT services through the platform offered by HERD Group of Companies. Small in size it is gradually working its way around to develop and validate its existence.

On a typical day we can see IT Manager Jigar Joshi responding to numerous in-house projects spread across the city as well as catering to out-station assignments every now and then. Just last week took him to Kurha and Titamba villages of Amravati district to install biometric machines in two remote schools located there. Fixing biometric machines, CCTV cameras, or computer peripherals as and where needed, he is also catering to installation of IT communication gadgets in sync with service providers.

It is ongoing research that opens up new markets. Aside from regular in-house jobs that come, HERD TECSOL watches out to offer services in under served areas. For doing this the manager has to stay alert around the local market to grab upcoming opportunities. With increasing number of web-based IT services the potential is definitely out there. Our best route as of now has been through the in-house niche that helps us to reach out to known institutions. We are now ready to offer IT services to the open market as well.

As HERD TECSOL prepares itself for offering needed IT services and skills, the team is advised to keep honing their talents to serve and ensure that they are at par with existing trends and requirements. Whenever feasible they attend seminars and conferences sponsored by IT sector to stay up to the mark in an industry that works on current knowledge. Credibility in the IT industry is critical and HERD TECSOL strives at being successful as a reliable IT company.

The founding directors of the company launched it with the knowledge that their networks and skilled operational team will help it get on its feet in the all-pervading robust IT environment. They were not wrong in their assumption. With a planned business approach in line with the HERD Group credentials it has been an experiential process thus far.  The team uses its work experience to identify customers, services, features and IT products that make it known as a hub for information technology. Satisfied customers will be our best bet to lay the foundation for HERD TECSOL.

As of now the prognosis looks good and we have secured good business even as we look beyond the potential of just profits. The small team wearing all kinds of professional hats is working hands-on with all kinds of tasks.  They have undertaken work for reputed companies and venture on in every direction to turn it into a profitable venture. They are confident to take on increasing targets for IT delivery services.

With customers in academia and education the going certainly looks good. Although the information technology industry can be highly competitive HERD Group of companies is confident it can establish HERD TECSOL on its own credentials with a stronger business plan and by offering innovative services. It is the drive and efficiency of the team that will pave the way to future success.

Crafting an Ace Sales Team

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HERD Pharmacy sales managers and marketing team comprising of Prasanjeet Dhepe, Sachin Salunke, Suresh Poonia and Stawan Bhujbal know it is very essential to create singular, effective sales people. For this purpose they ensure scrutinizing every single reason that goes into motivating each person of the formidable over-seventy sales team. Pharmacy managers have been drilled to never allow the slightest lapse in losing a single sale. If at all such an untoward incident were to happen by a front line sales staff, then it becomes the responsibility of the manager to rescue the deal.

It is here that the manager becomes accountable to teach and train the sales team to learn how to effectively deal with various issues that may affect their proactive sales techniques. Problem resolving in an effective, convincing and timely manner are key skills that have been inculcated to make sure they do not falter when it comes to making smooth sales. Herein the managers have been made proficient to continually tutor sales staff by coaching, reviewing, mentoring and offering motivation.

The series of on-going trainings that began with Dr Amol Deshmukh’s critical workshops on importance of customer-care are now a well imprinted roadmap. The team has learned to focus on additional critical aspects with the view to increase sales, enhance customer base and create brand value for the retail chain-stores. Of late the attempt is to focus on the significant functions of sales with an eye on performance management. Herein inputs like setting goals, evaluating performances, chalking out reasons for non-performance, and appreciating success become necessary.

Top level management does not hesitate to chastise staff members when they fail to perform optimally. This is really crucial so as to keep performance levels in line with set management targets. What this also actually means is that performances need to be kept sharpened. To this end management is always ready to provide more effective coaching. The past two years have seen no dearth of training inputs that very easily can be said to be the key to present levels of achievements.

As stated earlier, it is the projected successes for the sales team that creates the pulls and pushes for their constant coaching. The monthly debriefing sessions help in assessing and evaluating training needs of the staff at all levels. Such joint debriefing sessions help in bringing everybody on the same page and eager to go forward together. It is also a time to take stock, get emotional and then plan ahead for the subsequent phase. It is also the time to make commitments and work out improvised strategies to pitch forward.

Ultimately it is the Pharmacy sales managers who form the crux of the marketing team. Their contributions in spearheading the sales team’s successes cannot be negated. They are the nucleus that gets the entire sales team motivated to be on their toes to see business remains brisk. The pre-planned schedule and manner of approach for creating a sound customer base helps in enhancing effective sales. Herein the managers’ belief in the actions of the sales staff becomes vital for positive outcomes.

Important steps taken all the time by managers include – taking responsibility, distributing responsibility, giving clear communications, evaluating performances and most important of all  setting high standards of performance. Finally it is their sense of accountability that actually determines the outcomes. Presently we are moving ahead with expansion on our mind  and aside from opening medical outlets in new locations we have to continue to make sure that existing stores keep achieving their goals. With an experienced Operations Head, Mr Rahul Agarwal having very recently brought on board, it will not be long before HERD Pharmacy raises the bar responsibly for the business at hand.

Raising the Bar – Through Attitudinal Change

Dr Amol Deshmukh, MD HERD Group of Companies arranged through HR, a learning workshop entitled “Udaan”,  conducted by Dr. Ramesh Sangare of Human Resources Development Corporation, on August 10-11, 2017. The training program was specifically for HERD Pharmacy supervisory and managerial staff along with affiliated office staff. The two day training sessions were to focus on Raising Bar of Performance through Attitudinal Change. The aim of the program was to help staff achieve certain core attitudinal approaches to make their contributions more efficient and effective.

A total of 35 front line supervisors along with managers participated in the program to help gain organizational objectives by learning to understand the need to bring about changes in attitude. The training imparted thought-provoking motivational talk in order to stimulate self-motivation in them. Participants were made aware of their inherent strengths and weaknesses through psychometric tools to aid them to understand how they could use the information derived to best advantage.

After the formal inaugural introductions, Day 1 took on a brief introduction of the program. The trainer gradually introduced the importance of attitude that usually marks the altitude one was capable of reaching. Inputs in the session focused on participant’s role in the organization and understanding role stresses and to know how to deal with them. Learning sessions took on issues around earmarked achievements, failure in reaching them and the importance of goal setting. Through games and presentations the concept of conscious goal setting was defined in order to work for self-survival and growth of company. The role of communication, cooperation and co-ordination was paramount in success of achieving set targets.

Day 2 began with a brief recapitulation of the previous days learning followed by listing down the gray areas that affect productivity and smooth run of operations. The FIRO-B instrument was tackled to understand the changing world of work, society and family. Also participants were facilitated to see their inner selves and their interpersonal relationship building potential through the Johari Window. The Johari Window is a technique that helps people better understand their relationship with themselves and others. It was created by psychologists Joseph Luft and Harrington Ingham and is commonly used in corporate training modules.

Dr Sangare further stated the important role of communication, commanding, cooperation, collaboration and coordination – these five Cs that gear up overall performance in a company. A case study was also undertaken during the course of the program for the benefit of the participants to help them understand the role of managers in building and managing their teams. A brief abridged version of Hindi film ‘Lagaan’ was presented to make clear role of leadership as also to understand nuances in situational and functional leadership areas.

The two day training program concluded with an explanation of the psychometric instruments used as well as a written feedback from participants. Dr Amol Deshmukh conducted a verbal feedback to gauge how well the concepts had been understood by the participants. This proved to be useful since as an entity HERD Pharmacy needed to identify the existing problems, challenges, weaknesses, strengths and skills of the sales team were. It was also essential to know what further investment in time and resources were to be made to create a sustained sales force that could also share this training knowledge to maintain learned proficiencies.

Dr Amol Deshmukh specified that the need was to identify right persons in the sales team to don effective trainer roles in the near future. This would be critical in developing the full potential of the entire sales team cutting across the different stores. Since sales managers and sales staff work closely together it would be beneficial to stay focused on consistent, accessible and interested people to take on such roles. Raising the bar on in-house coaching would be the key to increasing the beliefs of the sales managers to lead effective teams, thereby creating successful sales teams.

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