HERD TECSOL – IT Arm of HERD Group of Companies

download (14)

Images – Courtesy Google

HERD TECSOL is a private limited IT company attached to the HERD Group of companies. It came into existence in June 2016 that makes it a very young startup, just barely beginning to get noticed. Starting in a small way, it was self-financed and operated by founders Dr Amol Deshmukh and Dr Suchika Gupta. IT Manager Jigar Joshi runs the operations with help of a small team. As yet in its early stages the company is doing it all – developing, testing and marketing its IT services brand.

As we all know pretty well a startup company is an entrepreneurial venture that typically follows an emerging, fast-growing business aiming to connect with the marketplace. Improvising a viable business model around the idea, HERD TECSOL offers IT services through the platform offered by HERD Group of Companies. Small in size it is gradually working its way around to develop and validate its existence.

On a typical day we can see IT Manager Jigar Joshi responding to numerous in-house projects spread across the city as well as catering to out-station assignments every now and then. Just last week took him to Kurha and Titamba villages of Amravati district to install biometric machines in two remote schools located there. Fixing biometric machines, CCTV cameras, or computer peripherals as and where needed, he is also catering to installation of IT communication gadgets in sync with service providers.

It is ongoing research that opens up new markets. Aside from regular in-house jobs that come, HERD TECSOL watches out to offer services in under served areas. For doing this the manager has to stay alert around the local market to grab upcoming opportunities. With increasing number of web-based IT services the potential is definitely out there. Our best route as of now has been through the in-house niche that helps us to reach out to known institutions. We are now ready to offer IT services to the open market as well.

As HERD TECSOL prepares itself for offering needed IT services and skills, the team is advised to keep honing their talents to serve and ensure that they are at par with existing trends and requirements. Whenever feasible they attend seminars and conferences sponsored by IT sector to stay up to the mark in an industry that works on current knowledge. Credibility in the IT industry is critical and HERD TECSOL strives at being successful as a reliable IT company.

The founding directors of the company launched it with the knowledge that their networks and skilled operational team will help it get on its feet in the all-pervading robust IT environment. They were not wrong in their assumption. With a planned business approach in line with the HERD Group credentials it has been an experiential process thus far.  The team uses its work experience to identify customers, services, features and IT products that make it known as a hub for information technology. Satisfied customers will be our best bet to lay the foundation for HERD TECSOL.

As of now the prognosis looks good and we have secured good business even as we look beyond the potential of just profits. The small team wearing all kinds of professional hats is working hands-on with all kinds of tasks.  They have undertaken work for reputed companies and venture on in every direction to turn it into a profitable venture. They are confident to take on increasing targets for IT delivery services.

With customers in academia and education the going certainly looks good. Although the information technology industry can be highly competitive HERD Group of companies is confident it can establish HERD TECSOL on its own credentials with a stronger business plan and by offering innovative services. It is the drive and efficiency of the team that will pave the way to future success.

Advertisements

Beware: Swine Flu Spreads In Nagpur

 

Flu-Prevention-Tips

It is time Nagpur city got better prepared for prevalent swine flu that appears to be spreading all over. It would be good for medical pharmacies to stock up on antiviral medicines and antibiotics that will be needed to treat anyone who becomes ill during the current spike in swine flu cases. It is also the time to follow up on the new vaccine against the virus that is being currently developed. In the meantime the general public is advised to make use of masks when they move outdoors.

The city witnessed a gradual increase in the cases of swine flu cases and deaths have been reported from all quarters.  Health authorities and citizens are facing the dreaded disease that has since January 2017 seen over 300 people testing positive for the H1N1 virus.  Critical patients are quickly hospitalized and those having the symptoms of flu like conditions are being advised to stay isolated at home.

It is true that when people around you start suffering is when the enormity of the situation dawns. As part of its social responsibility, HERD Pharmacy has started advising people to take better care and stay out of harm’s way. Managers and front line staff is proactively talking to the customers to protect their families by observing essential do’s and don’ts. It may not be possible to monitor everybody but precautionary measures are being spelled out.

Just like in the case of regular flu, people who are getting infected by swine flu need to take lots of rest. They can use specific prescribed medications that will reduce their temperature and help bring down their symptoms. Antiviral medications for swine flu are available across all HERD Pharmacy counters and people affected by the virus will get treated by them. It would be essential to take complete rest that will relieve symptoms and reduce potential complications.

Most city doctors are prescribing specified antivirals or antibiotics to people being diagnosed for flu or swine-flu. Seriously ill patients are immediately being hospitalized. It is a good idea to read up as much with regard to flu-like symptoms if anyone is having concerns about suspicion of flu like symptoms. In all events you must rush to see a doctor immediately to confirm the case.

Antibiotics are mostly used to treat swine flu patients who may develop complications. They help combat bacterial infections. A vaccine to protect against swine flu is being developed, but it is not available as yet. It is especially important to safeguard high-risk groups susceptible to the disease and these include – people with chronic lung disease, chronic heart disease, chronic kidney disease, chronic liver disease, chronic neurological disease, immunosuppression and diabetes mellitus, patients who have had drug treatment for asthma within the past three years, pregnant women, people aged 65 years and older, and young children under five years old.

Be wary of swine flu symptoms like cold, cough, sore throat, headache and fever or difficulty in breathing. If tested positive one should start taking precautions and treatment immediately. Swine flu (H1N1) is a disease caused by virus infection. The infection can spread from one person to another through the infected person’s sneeze, cough, and so on. One should not neglect any symptom and immediately visit a doctor.

 

Of Chaos and Inner Clutter

download (1)

Images Courtesy Google

It’s a frenzied world out there. From aggrieved news channels reporting nothing but chaos to the information overload of the social media – everything seems to be clogging the brain.  The past few days have been especially harrowing. Ghosts of white supremacy in America, terror attacks in Spain, the stand-off between India and China – things appear to be going awry causing a sense of desperation all over.

The resignation today of Infosys CEO brings us back with a resounding thud to the way business has begun to be conducted. The quitting comes as a culmination to the never ending wrangles going on between the company and its founder-members for some time now. Top notch professionals locking horns over governance issues, attitudes and ownership.

Such extraneous crisis situations can actually play on individual minds. Our minds can only take in so many fracases. So when the world gets too much for you the good thing would be to just shut it off. That is the simplest and the best thing to do in the face of such irrelevant mental exhaustion. Bring out the stress balls and learn to eliminate all peripheral disorder. Gradually learn to concentrate on things you need to do for yourself.

Process. Prioritize. Play it out. Get your to-do-list out and start ticking it off. Once the mind becomes focused you become a little less frazzled and the clutter slowly dissipates. Start taking ways to actively focus and re-energize your brain.  Follow simple effective ways to un-clutter your brain to regain your composure. One of the best things to do is to just say stop to the thoughts inside you.

Easier said than done you might say. But it is possible. Sift through the themes of your thoughts and check out which ones you need to deal with in the immediate work-related situation. As you gradually come to grips with tasks to be done you eventually restore calm to the flood of thoughts. Continue in this manner and very consciously avoid taking in any outside information.

This kind of self-control allows you to focus wholly on the task at hand. Meet that client. Visit the depot. Write that report. The sense of doing something worthwhile and remaining committed to your responsibilities is something that will help you ease out of your over-stretched mind. Once you learn to tap into your thought processes you will have a hold on things around you.

Continue working positively on your mind beyond work hours too. Learn how to escape time! Start doing things that you just love to do. Allow your mind to focus on fun things. Most important release the need to control everything. Most of us with overactive minds have the need to remain in control of most everything in our lives. Just let go!

Do something interesting like start writing a diary. Or just live in the ‘now’ taking in the present more consciously. Connect with nature – go for a walk, exercise, yoga – whatever suits you. Listen to your body. Certainly positive affirmations and proactive stance for your inner balance will keep you balanced. Dismember the media thieves bringing in so much disruption for you. Finally, enjoy the changes you bring to yourself.

Crafting an Ace Sales Team

IMG-20170713-WA0015

HERD Pharmacy sales managers and marketing team comprising of Prasanjeet Dhepe, Sachin Salunke, Suresh Poonia and Stawan Bhujbal know it is very essential to create singular, effective sales people. For this purpose they ensure scrutinizing every single reason that goes into motivating each person of the formidable over-seventy sales team. Pharmacy managers have been drilled to never allow the slightest lapse in losing a single sale. If at all such an untoward incident were to happen by a front line sales staff, then it becomes the responsibility of the manager to rescue the deal.

It is here that the manager becomes accountable to teach and train the sales team to learn how to effectively deal with various issues that may affect their proactive sales techniques. Problem resolving in an effective, convincing and timely manner are key skills that have been inculcated to make sure they do not falter when it comes to making smooth sales. Herein the managers have been made proficient to continually tutor sales staff by coaching, reviewing, mentoring and offering motivation.

The series of on-going trainings that began with Dr Amol Deshmukh’s critical workshops on importance of customer-care are now a well imprinted roadmap. The team has learned to focus on additional critical aspects with the view to increase sales, enhance customer base and create brand value for the retail chain-stores. Of late the attempt is to focus on the significant functions of sales with an eye on performance management. Herein inputs like setting goals, evaluating performances, chalking out reasons for non-performance, and appreciating success become necessary.

Top level management does not hesitate to chastise staff members when they fail to perform optimally. This is really crucial so as to keep performance levels in line with set management targets. What this also actually means is that performances need to be kept sharpened. To this end management is always ready to provide more effective coaching. The past two years have seen no dearth of training inputs that very easily can be said to be the key to present levels of achievements.

As stated earlier, it is the projected successes for the sales team that creates the pulls and pushes for their constant coaching. The monthly debriefing sessions help in assessing and evaluating training needs of the staff at all levels. Such joint debriefing sessions help in bringing everybody on the same page and eager to go forward together. It is also a time to take stock, get emotional and then plan ahead for the subsequent phase. It is also the time to make commitments and work out improvised strategies to pitch forward.

Ultimately it is the Pharmacy sales managers who form the crux of the marketing team. Their contributions in spearheading the sales team’s successes cannot be negated. They are the nucleus that gets the entire sales team motivated to be on their toes to see business remains brisk. The pre-planned schedule and manner of approach for creating a sound customer base helps in enhancing effective sales. Herein the managers’ belief in the actions of the sales staff becomes vital for positive outcomes.

Important steps taken all the time by managers include – taking responsibility, distributing responsibility, giving clear communications, evaluating performances and most important of all  setting high standards of performance. Finally it is their sense of accountability that actually determines the outcomes. Presently we are moving ahead with expansion on our mind  and aside from opening medical outlets in new locations we have to continue to make sure that existing stores keep achieving their goals. With an experienced Operations Head, Mr Rahul Agarwal having very recently brought on board, it will not be long before HERD Pharmacy raises the bar responsibly for the business at hand.

Raising the Bar – Through Attitudinal Change

Dr Amol Deshmukh, MD HERD Group of Companies arranged through HR, a learning workshop entitled “Udaan”,  conducted by Dr. Ramesh Sangare of Human Resources Development Corporation, on August 10-11, 2017. The training program was specifically for HERD Pharmacy supervisory and managerial staff along with affiliated office staff. The two day training sessions were to focus on Raising Bar of Performance through Attitudinal Change. The aim of the program was to help staff achieve certain core attitudinal approaches to make their contributions more efficient and effective.

A total of 35 front line supervisors along with managers participated in the program to help gain organizational objectives by learning to understand the need to bring about changes in attitude. The training imparted thought-provoking motivational talk in order to stimulate self-motivation in them. Participants were made aware of their inherent strengths and weaknesses through psychometric tools to aid them to understand how they could use the information derived to best advantage.

After the formal inaugural introductions, Day 1 took on a brief introduction of the program. The trainer gradually introduced the importance of attitude that usually marks the altitude one was capable of reaching. Inputs in the session focused on participant’s role in the organization and understanding role stresses and to know how to deal with them. Learning sessions took on issues around earmarked achievements, failure in reaching them and the importance of goal setting. Through games and presentations the concept of conscious goal setting was defined in order to work for self-survival and growth of company. The role of communication, cooperation and co-ordination was paramount in success of achieving set targets.

Day 2 began with a brief recapitulation of the previous days learning followed by listing down the gray areas that affect productivity and smooth run of operations. The FIRO-B instrument was tackled to understand the changing world of work, society and family. Also participants were facilitated to see their inner selves and their interpersonal relationship building potential through the Johari Window. The Johari Window is a technique that helps people better understand their relationship with themselves and others. It was created by psychologists Joseph Luft and Harrington Ingham and is commonly used in corporate training modules.

Dr Sangare further stated the important role of communication, commanding, cooperation, collaboration and coordination – these five Cs that gear up overall performance in a company. A case study was also undertaken during the course of the program for the benefit of the participants to help them understand the role of managers in building and managing their teams. A brief abridged version of Hindi film ‘Lagaan’ was presented to make clear role of leadership as also to understand nuances in situational and functional leadership areas.

The two day training program concluded with an explanation of the psychometric instruments used as well as a written feedback from participants. Dr Amol Deshmukh conducted a verbal feedback to gauge how well the concepts had been understood by the participants. This proved to be useful since as an entity HERD Pharmacy needed to identify the existing problems, challenges, weaknesses, strengths and skills of the sales team were. It was also essential to know what further investment in time and resources were to be made to create a sustained sales force that could also share this training knowledge to maintain learned proficiencies.

Dr Amol Deshmukh specified that the need was to identify right persons in the sales team to don effective trainer roles in the near future. This would be critical in developing the full potential of the entire sales team cutting across the different stores. Since sales managers and sales staff work closely together it would be beneficial to stay focused on consistent, accessible and interested people to take on such roles. Raising the bar on in-house coaching would be the key to increasing the beliefs of the sales managers to lead effective teams, thereby creating successful sales teams.

This slideshow requires JavaScript.

 

Recording Biometric Attendance

There was naturally some trepidation when six months back biometric attendance recording system was introduced at HERD Group. Introduction of any new process changes at any workplace is bound to create a flutter among employees. TecSol Private Limited, the in-house IT unit became instrumental in sharing accurate, clear information about recording of biometric attendance to assuage qualms of an initially nervous staff. Changes were definitely going to involve the stragglers. It was certainly going to create unease regarding usage of the newfangled attendance system.

For starters, Jigar Joshi, IT Manager with HERD TecSol worked on focusing on the facts, since he realized that misinformation would probably do more harm by breeding resistance. HR too apprehended that sharing usage norms could play a calming role in raising morale. Since staff was already used to signing the muster-roll it would hardly be problem to facilitate them to adapt to the biometric time clocking system. All one needed to do was touch the screen of the biometric machine to record and clock their attendance.  HERD Group started the biometric time recording system because it wanted to avoid negative fall-outs of muster recording and at the same time deploy biometric time-clock technologies cutting across several establishments in order to support organizational culture and business needs.

However we do continue with signing the muster along with jabbing the finger on the machine. This is because HR department needs to double verify employee attendance data. The biometric/fingerprint or facilitates automation of salary calculations with up to date leave, late-comings or overtime records. Having grown from a small office of handful of employees to our present multi-location stores and offices we no longer have single point attendance record keeping. Admin and HR managers need to know details of all locations to track the hours worked by the employees.

We noticed that initially employees were a bit hesitant about the biometric systems. But this was mainly due to their unfamiliarity with the machine. Soon with ease of practice their distress generally disappeared after simply being given a brief introduction as to its use. We now have biometric attendance data at all our locations. After close follow up and clear instruction of usage the biometric verification has been working for us. Initially there were some teething troubles but after demystifying it all everyone uses the machines habitually now.

It is true when it comes to biometrics at first there are certain myths like concerns regarding potential invasion of privacy (fingerprinting) and hygiene to be reckoned with. However biometric attendance data allows HR department to gain official records of hours of employee work which they then calculate to pay employees accordingly. Barring a few slackers in most cases we did not encounter resistance. Most concerns were eliminated as soon as the employees were educated on usage. Once they learned how to operate the biometric reader and in time realized how easy it was, there has been little resistance.

Sourcing Candidates

 

Age-of-Social-Recruiting

Images – Courtesy Google

A small but potent HR team within HERD Group keeps track of manpower needs and undertakes planning for the same. HERD Group follows established recruitment planning process by regularly estimating and projecting requirements of staffing needs for the different projects running presently. Some units, like for instance the pharmacy division, experience regular requirements for which an ongoing database is maintained.

Our manpower planning takes in factors like how and when we have to keep adding new employees, as and when required. The entire procedure is accomplished while keeping the vision, mission and goals of HERD Group in mind. We also bear in mind the future prospects of the particular business as well as by tracking industry trends. This helps in keeping systems in place and for us to be better prepared for future staffing needs.

Today, we stand at a point where we are definitely aiming for the top. In line with the projected targets for business prosperity we are keen to band together a strong team. It is for this purpose that we need to ensure that inbound incumbents be high achievers and disciplined. As much as their intelligence and skills, it would be their personality and attitude that would be helpful in moving forward successfully.

It is for this reason that the HR department is watchful about escalating experiences of newly inducted employees. HERD Group is moving ahead with confidence having adopted the best business practices. Recently every single staff member was apprised of the regulatory compliances to be followed in line with stipulated policies. Staff is also periodically provided with the motivational trainings by recognized motivational gurus. This helps instill a fervor in them to excel in their aspirations, at both the personal and work-life spheres.

In line with planned projections for spearheading the varied business dynamics, we know for sure that there will be increasing requirement of staff with focused skill-sets. HR department therefore regularly anticipates expected manpower needs for the company. Other than this they have devised processes for staff development in order to keep new as well as existing workforce in a stimulated state.

HR diligently examines the background, skill-set, qualification, attitude, aptitude etc., of existing and incoming work force so that they can take care of the pool of talent to nurture for the company. In line with the business needs of the units they understand the type of employees that would be best suited in the organization. Their competency has them examining and evaluating the types of employee workforce that they can build up.

Selection of candidates has them culling out and identifying appropriate shortlisted aspirants for required openings. Obviously they pick candidates who are better qualified, have needed skill-set, and experience to invite them for interviews. It is in the direct interactions that they usually assess suitability and long-term feasibility prospects. Once on board they are then trained as per organizational needs.

With such planned moves it is possible to groom work force to become prepared to adapt to the company culture and business practices. We follow an established system to induct employees and extend on-the-job-training that is an essential process.  Now that we are gradually growing, our workforce is also expanding likewise. With businesses at different locations and in different domains we cannot afford to be lax in our human resource management.

HERD Group welcomes the interested to join in for excellent career opportunities. It’s your personality that would play the most critical role. How you communicate with others, how well you handle interpersonal relationships in a team and social environment, and how emotionally intelligent are you, are factors to determine career growth. In fact, if one demonstrates excellent soft skills and get the quantum of tasks done to satisfaction – who knows you could be our operations head!